Frequently asked questions

No. VisaTriage is a document-preparation and self-representation tool. We review your documents against publicly known IRCC criteria and officer logic, and we tell you what to fix — but we do not give legal advice, submit applications, or represent you. In Canada, paid immigration advice may only be provided by licensed RCICs and immigration lawyers. For complex situations — inadmissibility, misrepresentation allegations, judicial review, appeals — we will always point you to one.

Your answers, checklist progress and review results are saved securely to your account so you can pick up where you left off on any device. Your data is protected with row-level security, never shared or sold, and you can delete it anytime from your profile.

Two steps. First, a fast model identifies your document type and extracts its contents. Then a stronger model scores it against the four things an officer weighs — purpose, ties/return intent, funds, and credibility — using current IRCC thresholds and rules. You get specific findings: the issue, why it matters to an officer, and how to fix it.

No — and be wary of anyone who guarantees outcomes. Decisions rest with IRCC officers. What we do is make sure the known, fixable weaknesses in your file are found and fixed before you pay the non-refundable government fee.

Study permits are fully supported today, for first-time applicants and re-applicants. Visitor/TRV, work permits, and PR streams (Express Entry, PNP, sponsorship) are coming — the readiness engine is built to extend to each.

The intake, your personalized document checklist, and one document review are free. Pro — $29 per application, one-time — unlocks unlimited reviews and re-checks and the full readiness action plan. The government fee is non-refundable; this is designed to be the cheapest insurance you can buy against losing it.

One verdict aggregated from every document you review plus your intake answers: Submission-Ready, Fixable Gaps, or High Refusal Risk — governed by your weakest critical concern, because that is how officers decide. It comes with an action plan sorted by impact.

Yes — mark "re-applying after refusal" in the intake and the review weighs your history. A dedicated reapplication mode that parses your refusal letter or GCMS notes and maps every officer concern to a fix is coming soon.

From published IRCC requirements — fund thresholds, PAL/TAL rules, document requirements — maintained in a criteria file the AI must use. The AI is instructed never to invent figures from memory; if something is not in the criteria, it says so.

Yes. It is calibrated to be precise and honest, but verify important information against IRCC sources before acting, and treat the review as preparation — not as a decision-maker. If something looks wrong, tell us: support@visatriage.ca.